Legal

Privacy Policy

Last Revised: April 07, 2025

Our Privacy Policy

At VyralVault Collective Co., we are committed to protecting your personal information and ensuring your privacy. This policy outlines how we collect, use, store, and safeguard your data.

1. Information We Collect

When you interact with our website or make a purchase, we may collect the following information:

Personal Information: Name, email address, phone number, and shipping details.
Payment Information: Payment details are securely processed by third-party payment providers—we do not store your credit/debit card details.
Order History: Records of past purchases and interactions with our store.
Technical Data: IP address, browser type, and website usage analytics.

2. How We Use Your Information

We use your data to:

Process and fulfil orders, including shipping and delivery.
Provide customer support and respond to inquiries.
Send order updates, promotional offers (if opted in), and service-related communications.
Improve website functionality and user experience.
Prevent fraud and ensure secure transactions.

3. Data Protection & Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. Our website uses SSL encryption to safeguard transactions.

4. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

Trusted service providers (e.g., courier companies, payment processors) to fulfil orders.
Legal authorities if required by law or to protect our rights.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, track website performance, and personalize content. You can manage cookie preferences in your browser settings.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request corrections or updates to your information.
Opt-out of marketing communications at any time.

7. Policy Updates

We may update this policy periodically. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

For any privacy-related concerns, please contact us via WhatsApp or email.